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Ten Characteristics of a Great Apology

10/18/2016

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A great apology can be a powerful agent for healing, both for the person you harmed and your relationship. It's a crucial first step toward rebuilding trust. A lousy apology, on the other hand, can be like pouring acid on an open wound.

To be certain your next apology heals rather than harms, consider these ten characteristics of a great apology. Then, choose your words carefully and let your humility do the talking.
  • ​A great apology fully acknowledges all wrongdoing.
  • A great apology empathizes with the offended person.
  • A great apology gives priority to the good of the offended person over self.
  • A great apology rejects excuses and avoids defensiveness.
  • A great apology refuses to presume upon grace.
  • A great apology places no expectations on the offended person.
  • A great apology accompanies restitution, when possible.
  • A great apology strives to heal the offended person’s injuries.
  • ​A great apology embraces humility.
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  • Redemptive Divorce
  • About the Author
  • Where to Purchase
  • Contact Mark W Gaither
  • Articles
  • Professional Referrals