A great apology can be a powerful agent for healing, both for the person you harmed and your relationship. It's a crucial first step toward rebuilding trust. A lousy apology, on the other hand, can be like pouring acid on an open wound.
To be certain your next apology heals rather than harms, consider these ten characteristics of a great apology. Then, choose your words carefully and let your humility do the talking.
by Dr. Bryce Klabunde,
Soul Care Pastor, College Avenue Baptist Church, San Diego, CA
Many changes come naturally as we mature. Sometimes, though, negative habits form deep ruts, and it seems we can’t change, no matter how much we want to. Friends urge us to alter course and warn us of dangers ahead if we don’t. We read in Scripture about God’s path of wisdom, and His Spirit awakens our spirit to a new vision of a better life in Christ. With tears of determination, we tell ourselves, our loved ones, and our Lord that things will be different. “I’ll change, I promise.” And we really mean it. We feel a deep sense of sorrow for our sin, even disgust. However, as time passes, the pull of the rut overpowers our most sincere promises, and we fall back into old patterns.
Part of the problem may be our mistake in thinking that sorrow and confession are enough to produce change. Another part is the misunderstanding of the process of change—a process the Bible calls repentance.
Is Repentance the Same as Remorse?
According to the New Testament, there’s a difference between repentance and remorse. Judas “felt remorse and returned the thirty pieces of silver to the chief priest and elders” (Matthew 27:3). He even confessed his crime: “I have sinned by betraying innocent blood” (v. 4). Judas had come face to face with the hideous beast of evil in his soul, and he shrank back in terror and shame. Tragically, instead of leading him to God and life, his guilt hounded him to the gates of death. Eventually, his shame turned to self-hatred, and it drove him to suicide.
The following letter from a reader illustrates a very common problem among Christians.
I am facing divorce. I want to reconcile with my wife but she is unwilling at this point. I believe as followers of Jesus that there is no room for not seeking reconciliation and so I am not wanting to even participate in divorce proceedings, mostly out of hope that she will reconsider. So I am not sure even what to do. There is no adultery or abuse or any grounds. She just wants a different life without me.
Naturally, I changed the man’s name to protect his identity; however, I didn’t alter the details of his circumstances. I didn’t have to. His situation is so tragically common, this letter could have come from any one of a thousand different men or women over the last couple of months. He finds himself abandoned, bewildered, and timidly trusting that no response is the best response.